{"id":3033,"date":"2024-02-20T11:27:52","date_gmt":"2024-02-20T10:27:52","guid":{"rendered":"https:\/\/blog.bamacgroup.com\/it-benchmarking-determine-your-starting-position\/"},"modified":"2025-04-16T15:14:32","modified_gmt":"2025-04-16T13:14:32","slug":"it-benchmarking-determine-your-starting-position","status":"publish","type":"post","link":"https:\/\/www.bamacgroup.com\/en\/blog\/it-benchmarking-determine-your-starting-position\/","title":{"rendered":"IT Benchmarking &#8211; Determine your starting position!"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-bamac-gold-color has-text-color\" id=\"h-do-you-know-your-location\">Do you know your location?  <\/h2>\n\n\n\n<p>Admittedly, this is a bit of a strange question to start a blog post with, because of course you know where you are! It would be very surprising and, to be honest, extremely irritating if you didn&#8217;t know.  <br>But do you also know where your IT is located? To be more precise: Do you know where<strong> your IT performance<\/strong> stands in <strong>comparison<\/strong> to that of your <strong>competitors<\/strong>? Better? Worse? On a par?  <br>Having this knowledge is not only interesting, but also extremely helpful in achieving your business goals. Because only those who know their weaknesses as well as their strengths can improve their IT performance in a targeted manner.  <br>In <strong>IT benchmarking<\/strong>, we compare the performance of your company&#8217;s<strong> IT services<\/strong> with those of another. The aim is to identify <strong>optimization potential<\/strong> and derive recommendations on how to improve performance in your company. This is based on best practice projects, which are used as references.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-bamac-gold-color has-text-color\" id=\"h-what-is-it-benchmarking\">What is IT benchmarking?<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.bamacgroup.com\/en\/it-benchmarking\/\">IT benchmarking<\/a> is a <strong>strategic method<\/strong> in which the performance of a company&#8217;s IT services is compared with those of other companies. Of course, only the <strong>comparison<\/strong> with the <strong>best<\/strong> in class is worthwhile. The BAMAC GROUP focuses on financial evaluation with the aim of achieving an economic advantage in terms of value added for its customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-bamac-gold-color has-text-color\" id=\"h-advantages-of-it-benchmarking\">Advantages of IT benchmarking<\/h2>\n\n\n\n<p>Knowledge of your own IT <strong>efficiency<\/strong> is also the basis for successful <strong>digitalization<\/strong> in your company. Achieving efficient IT requires efficient <strong>processes<\/strong>, mastery of <strong>software development<\/strong> and a <strong>powerful<\/strong> IT infrastructure. It does not matter whether they are in-house developments or customized versions of standard software.<\/p>\n\n\n\n<p>IT benchmarking is the <strong>ongoing<\/strong> process of measuring products, services and practices and comparing them with the strongest competitors or companies that are considered industry leaders.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-bamac-gold-color has-text-color\" id=\"h-what-is-the-subject-of-it-benchmarking\">What is the subject of IT benchmarking?<\/h2>\n\n\n\n<p>IT benchmarking at the BAMAC GROUP focuses on three dimensions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IT infrastructures with networks (LAN\/WAN), telephony, servers, data and workplace<\/li>\n\n\n\n<li>IT applications with in-house developments, SAP and non-SAP applications<\/li>\n\n\n\n<li>IT processes with the ITIL and CMMI maturity models.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-bamac-blue-color has-text-color\" id=\"h-our-approach\">Our approach<\/h4>\n\n\n\n<p>Based on the customer data, the entities listed in the process and function model are identified and evaluated. The results provide our customers with information on strengths and weaknesses, deviations from best practice solutions and cost drivers. We use <strong>agile management<\/strong> that combines a rapid approach with sustainable results. The iteration length is agreed individually with our customers.<br>In the following, we present the <strong>individual steps<\/strong> of IT benchmarking:  <\/p>\n\n\n\n<h4 class=\"wp-block-heading has-bamac-blue-color has-text-color\" id=\"h-initialization\"><strong>Initialization<\/strong><\/h4>\n\n\n\n<p>The first step is to record customer expectations. The resulting <strong>target image<\/strong>, the big picture so to speak, is the basis for the scope of the IT benchmarking analysis and the planning to be drawn up. Checking the availability of <strong>resources<\/strong> and <strong>data<\/strong> as well as integration into the <strong>customer organization<\/strong> are important steps in this phase.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Developing the big picture<\/li>\n\n\n\n<li>Determine scope for IT benchmarking (tailoring)<\/li>\n\n\n\n<li>Stakeholder management<\/li>\n\n\n\n<li>Planning the project<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-bamac-blue-color has-text-color\" id=\"h-kick-off\"><strong>Kick-Off<\/strong><\/h4>\n\n\n\n<p>All project stakeholders meet at the kick-off. The <strong>planning<\/strong> and the expected result types are discussed here. If not already done, the workshops will be scheduled and, if necessary, further contact persons will be named. The organizational integration with the customer should be completed by the deadline.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Present and define schedule<\/li>\n\n\n\n<li>Arrange workshops<\/li>\n\n\n\n<li>Interview partner<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-bamac-blue-color has-text-color\" id=\"h-analysis\"><strong>Analysis<\/strong><\/h4>\n\n\n\n<p>In the next step of IT benchmarking, the BAMAC GROUP analyzes the data provided by the customer. These are collected as part of workshops and interviews and\/or provided via files. In this step, comprehension questions are also resolved and the data is checked for benchmark capability. The BAMAC GROUP uses statistical and stochastic methods from the field of <strong>data analytics<\/strong> for <strong>data analysis<\/strong>, both for IT infrastructures and IT applications. Methods from the field of <strong>predictive analytics<\/strong> are also used for &#8220;time travel&#8221; in the context of forecasting cost trends and development speeds of IT systems.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure availability of interview partners  <\/li>\n\n\n\n<li>Provide data  <\/li>\n\n\n\n<li>Data analysis  <\/li>\n\n\n\n<li>Establish benchmark capability<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-bamac-blue-color has-text-color\" id=\"h-qa-workshop\"><strong>QA workshop<\/strong><\/h4>\n\n\n\n<p>As part of the quality assurance workshop, <strong>assumptions<\/strong> are <strong>discussed<\/strong> and <strong>solutions developed<\/strong> in the event that data is missing for IT benchmarking. This may result in <strong>adjustments to the target image <\/strong>or the agreed planning. Additional analysis activities can follow from the workshop results.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ask open questions<strong> <\/strong><\/li>\n\n\n\n<li>Check\/correct assumptions  <\/li>\n\n\n\n<li>Evaluate initial results<\/li>\n\n\n\n<li>Identify and provide additional data sources<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-bamac-blue-color has-text-color\" id=\"h-results\"><strong>Results<\/strong><\/h4>\n\n\n\n<p>Once the analysis has been completed and the open issues from the QA workshop have been resolved, they are <strong>documented<\/strong> and <strong>presented<\/strong> to a committee agreed with the customer. On average, the duration, also known as the sprint length, of an IT benchmarking run is 1 to 6 weeks.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prepare and present results  <\/li>\n\n\n\n<li>Presentation of the identified optimizations  <\/li>\n\n\n\n<li>Select improvement measures (projects)  <\/li>\n\n\n\n<li>Decision template  <\/li>\n<\/ul>\n\n\n\n<p>The figure below illustrates the process once again.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"341\" src=\"https:\/\/www.bamacgroup.com\/wp-content\/uploads\/Englisch-1024x341.png\" alt=\"\" class=\"wp-image-7074\" srcset=\"https:\/\/www.bamacgroup.com\/wp-content\/uploads\/Englisch-1024x341.png 1024w, https:\/\/www.bamacgroup.com\/wp-content\/uploads\/Englisch-300x100.png 300w, https:\/\/www.bamacgroup.com\/wp-content\/uploads\/Englisch.png 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-bamac-gold-color has-text-color\" id=\"h-the-comparison-in-it-benchmarking\">The comparison in IT benchmarking<\/h2>\n\n\n\n<p>For its analyses, the BAMAC GROUP has access to an extensive <strong>pool of data<\/strong> that is continuously updated. We have already successfully implemented more than <strong>12,000 projects<\/strong> and we can draw on this experience and the resulting data.  <\/p>\n\n\n\n<p>The BAMAC GROUP provides results on costs and prices in the three dimensions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IT infrastructures:\n<ul class=\"wp-block-list\">\n<li>General conditions, quantities, quality, costs, personnel, service catalog and service level, prices, output quantities<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>IT applications:\n<ul class=\"wp-block-list\">\n<li>Service level, speed, functions, IT architecture, personnel, prices, costs and time for development and operation<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>IT processes:\n<ul class=\"wp-block-list\">\n<li>Service level, process key figures<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-bamac-gold-color has-text-color\" id=\"h-what-you-get\">What you get!<\/h2>\n\n\n\n<p>IT benchmarking provides our customers with <strong>fact-based information<\/strong> for <strong>optimization<\/strong>. Whether you need results on improved purchasing conditions, cost-effective process and project optimization or advice on the right development strategy, we provide you with <strong>sound and reliable key figures<\/strong> &#8211; worldwide. But not only that, we also actively support you in <strong>implementing<\/strong> the proposed optimization measures.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color\">If you would like to delve even deeper into the topic of IT benchmarking, you can find <strong>detailed case studies<\/strong> from our IT benchmarking practice <a href=\"https:\/\/www.bamacgroup.com\/en\/blog\/case-study-performance-of-it-products\/\">about the performance of IT products<\/a> and <a href=\"https:\/\/www.bamacgroup.com\/en\/blog\/case-study-positioning-and-orientation-with-it-benchmarking\/\">about positioning and orientation<\/a> in our blog. If you have any questions or comments, please <a href=\"https:\/\/www.bamacgroup.com\/en\/contact\/\">contact us<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>  In IT benchmarking, we compare the performance of your company&#8217;s IT services with those of another. The aim is to identify optimization potential and derive recommendations on how to improve performance in your company.<\/p>\n","protected":false},"author":5,"featured_media":7099,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47,42,32],"tags":[34],"class_list":["post-3033","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-benchmarking","category-home","category-it-strategy-transformation","tag-it-strategy"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>IT Benchmarking - Determine your starting position!<\/title>\n<meta name=\"description\" content=\"In IT benchmarking. 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